PRIVACY POLICY
Last updated: Jan 1st, 2025
Table of contents
Introduction
This Privacy Policy governs the collection, use, and disclosure of personal information by True Trade Pro Ltd. (“Company”). It applies to all entities under the Company’s umbrella and outlines how we gather, maintain, utilize, and protect personal information pertaining to our clients and visitors. This Policy is relevant to both existing and potential clients, as well as all visitors to the Company's website. We are dedicated to protecting the privacy of your personal data and ensuring that your information is handled in accordance with applicable data protection laws.
Collection of Personal Data
The Company is committed to collecting and processing your personal data in compliance with global data protection standards. We may collect personal information when you complete an online application for an account (live or demo), participate in promotions, surveys, or any other offers promoted by the Company, or engage with our services through our website.
Use of Personal Data
The types of personal data we collect may include, but are not limited to, personal information such as your name, address, phone number, email address, and other contact details. We may also collect financial information such as estimated annual income, net worth, trading experience, and investment objectives necessary for assessing your suitability for our services. To comply with legal and regulatory requirements, we may collect verification documents such as passports, national ID cards, utility bills, and business registration certificates. Additionally, we collect technical data, including IP addresses, browser details, operating system, time zone settings, and interaction details on our website such as page visits, downloads, and session duration.
Disclosure of Personal Data
Your personal information may be utilized for identity verification, profile maintenance, service suitability assessment, service provision, communication, updates and notifications, website customization, statistical analysis, account administration, and marketing. We use this data to confirm your identity, provide personalized services, evaluate suitability for our products, process transactions, and inform you about relevant products and services. Additionally, we analyze website activity to improve user experience and operational efficiency. Marketing communications with third parties will only be conducted with your prior written consent.
Your Rights
In compliance with legal requirements, the Company will retain your personal data for a minimum of five years from the date of your last transaction or until the termination of our business relationship, whichever is applicable. After this period, your data will be securely deleted or anonymized to ensure your privacy. We adhere to data minimization principles, ensuring that we only collect and retain data necessary for the purposes outlined in this Privacy Policy.
Disclosure of Personal Data
The Company may be required to disclose your personal data to regulatory authorities and governmental entities as mandated by law. Your data may also be disclosed in cases of legal compliance, fraud prevention, legal processes, safety and security, and urgent circumstances. We may share your personal data with service providers, brokers, mailing and delivery services, financial institutions, regulatory authorities, and in cases of business transfers, such as mergers or acquisitions.
Your Rights
You have the right to decline the provision of personal data requested by the Company. However, failure to provide such information may prevent the Company from opening your account or offering certain services. You also have the right to access, rectify, erase, object to, and withdraw consent regarding the processing of your personal data. Requests for changes or deletions can be made by contacting us at support@ttprofx.com, and we will respond in accordance with applicable laws.
Consent
By accessing and using this website, you consent to the collection, maintenance, use, and disclosure of your personal data by the Company in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.
Links to Other Websites
This Privacy Policy applies solely to our website and does not cover external websites linked from our site. We encourage you to review the privacy policies of those external sites to understand their data handling practices. The Company is not responsible for the content or practices of these external sites.
Cookies
The Company uses cookies to collect information about your interactions with our website and services. Cookies are small pieces of data stored on your device that help enhance your user experience. The types of cookies used include essential cookies for website functionality, performance cookies for analytics, functional cookies for user preferences, and targeting cookies for advertising purposes. You can modify your browser settings to refuse cookies; however, this may affect your experience on our website.
Security of Personal Data
The Company employs robust security measures to protect your personal data from unauthorized access, theft, loss, or misuse. Access to personal data is limited to authorized personnel who require it to fulfill their job responsibilities. We utilize encryption, firewalls, and secure servers to safeguard your information and maintain its confidentiality. In the event of a data breach, we have implemented protocols to identify, respond to, and mitigate any unauthorized access to personal data. If your personal data has been compromised, we will notify you and the appropriate regulatory authorities in accordance with legal requirements.
Amendments to Policy
The Company reserves the right to amend this Privacy Policy at any time. We will notify you of any significant changes by posting an updated version on our website. It is your responsibility to review this Privacy Policy regularly. Continued use of the site after any changes indicates your acceptance of the revised terms. In the event of material changes, we may provide additional notifications through email or prominent notices on our website, ensuring you are aware of how your personal information may be used.
